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eSehati: Virtual Healthcare Support...

eSehati: Your Virtual Healthcare Companion Anytime, Anywhere

Transforming Customer Experience with AI-Driven Insights.

eSehati

Product Name

Mobile App

Platform

Healthcare

Industry

Project Details

eSehati is a user-centric mobile healthcare application that brings professional medical consultation and support directly to users—whether they’re at home or traveling. Designed to provide fast, affordable, and convenient access to certified medical professionals, eSehati allows users to chat, call, or video consult with doctors 24/7 without visiting a clinic physically. The app is tailored for those seeking instant healthcare services, access to expert practitioners, and a way to maintain digital health records seamlessly—all from a smartphone.

Scoping Out the Project

The client aimed to deliver a digital healthcare experience that makes professional support more accessible, affordable, and efficient. The key requirements included:

Building a secure platform for remote consultation via text, audio, or video.
Connecting users with licensed medical professionals across various specializations.
Enabling storage and tracking of medical history and reports.
Ensuring the platform operates 24/7 with real-time access.
Offering a multilingual, user-friendly interface for diverse regions.

Facing Challenges Head-On

Real-Time Consultation Integration

Incorporating live chat, audio, and video consultation required building a highly secure, latency-free system.

Data Security and Privacy Compliance

Ensuring full compliance with healthcare data regulations (like HIPAA or GDPR) was essential for safeguarding patient records.

Building an Always-On Platform

The system had to support 24/7 availability, manage doctor schedules, and handle offline consultation messages.

Managing Scalable Medical Record Systems

Allowing users to upload, update, and organize their medical history in a structured, searchable format was crucial.

Solution

We designed and developed a fully encrypted, multilingual health app that bridges the gap between doctors and patients through seamless communication tools.

Integrated real-time and offline chat, voice, and video features.
Developed a scheduling engine to match users with the right doctors at any time.
Implemented secure medical record upload and maintenance functions.
Ensured compliance with healthcare data laws for ultimate user trust.

Technologies

AWS

Node.js

MongoDB

Flutter

Key Features

Certified Practitioner Access

Connect with licensed doctors across multiple specialties, 24/7.

Virtual Consultations

Chat, call, or video consult from anywhere—without clinic visits.

Medical Records Management

Upload and maintain all health documents digitally and securely.

Fast Appointment Matching

Get connected to the right expert in minutes based on your symptoms or needs.

Result & Achievement

In just six months, the platform successfully onboarded over 15,000 users, reducing average consultation time by 60% compared to traditional visits. With a consistent rating of 4.7 out of 5 for convenience and accessibility across major app stores, it now facilitates over 3,000 virtual consultations per month, delivering real-time support to users.

Timeline

Our Team

1

Product
Manager

1

UI/UX
Designer

2

Backend
Developer

1

QA
Engineer

1

Mobile Application Developer

eSehati

eSehati has revolutionized our approach to healthcare. It’s now easier and quicker for users to connect with doctors and maintain their health—without the stress of clinic queues or travel.