Summary
Client
Mall of Emirates
Country
Dubai, UAE
Project scope and technology
Swift, Kotlin, Java, PHP, HTML, MySQL, AWS
Industry
Ecommerce and Retail
Team Composition
iOS Developers, Android Developers, PHP Developers, HTML Developer, UI/UX Designer
Work duration
18 Weeks
Introduction
Increasing customer footfalls is emerging as a priority for shopping mall owners. Mall of the Emirates (MOE) is a cutting-edge e-commerce/retail application that intends to replicate the experience of shopping in a physical mall, offering a wide range of products from various brands and categories. The app also allowed people to enjoy services like spa session booking, purchasing movie tickets, etc. in advance before visiting a mall. When developing this app, we made sure that it continues to optimize the shopping experience of customers throughout the year.
Client’s Requirement
The client wanted us to develop a robust, scalable, compatible and secure e-commerce/retail app that will elevate the physical shopping experience for people visiting shopping malls across Emirates. The client wanted us to enhance the usability of this app by ensuring that users can also purchase from their desired shopping malls of Emirates without missing the home comfort as well. The client also demanded to make this app quite engaging with the integration of store locator, vast product catalog, and other leading-edge features and functionalities. This app showcases our brilliance and unmatched specialization to serve enterprises that are operating in the e-commerce/retail segment.
Process
Our team first evaluated the features and offerings of e-commerce/retail apps of other brands. It allowed them to incorporate the essential features and functionalities that other e-commerce/retail apps are missing. Then they prepared a high fidelity mockup design. Once this design received approval from the client, we proceeded with an agile development methodology. To address the scalability issue, we utilized the cloud technology to boost the app efficiency to handle increased user’s traffic. Similarly, to solve the security and privacy concerns, we deployed a robust encryption technique. We also consulted with trusted payment service providers to serve users with a secure transaction environment.
Key Features
- Cross-platform Accessibility: This app is compatible with both iOS and Android devices, with a responsive design catering to various screen sizes.
- Diverse Product Catalog: The app consists of comprehensive product lists with detailed descriptions. It also comes with advanced search and filter options for efficient product discovery.
- User-friendly Interface: The app comes with an Intuitive design for easy navigation to offer a seamless experience for both novice and experienced shoppers.
- Personalized User Accounts: The app supports customized user profiles with order history and personalized recommendations.
- Real-time Inventory Management: The app allows store owners to receive accurate and up-to-date product availability information and also serve them automated alerts for low stock and restocking needs.
- Secure Checkout Process: The app provides multiple payment options, including credit/debit cards, QR code scan, and digital wallets with stringent security measures.
- Active Customer Support: The platform offers in-app chat support for real-time assistance with FAQs for self-help.
Outcome
Presently this e-commerce/retail app has crossed over 100K+ downloads with a substantial user base. The app has gained immense popularity after its release. This app has enriched the physical shopping experience of mall visitors of all ages with the introduction of next-age features and functionalities.
3 weeks
crafting the design
12 weeks
full app development
2 weeks
user testing
1 week
deployment
Our Client
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