SaaS is defined as a process of delivering a wide array of applications through the internet-as a service. In other words, this software does not need installation or maintenance. You can easily access it via internet, thereby releasing the burden of complex hardware and software management. Hosted software, web-based software and on-demand software are other names of SaaS applications. Irrespective of its names, all SaaS applications run on servers of a SaaS provider.
Given below are some important areas where enterprises can use SaaS:
- Planning
- Invoicing and Accounting
- Communications which includes both messaging and webmail
- Monitoring performance
- Sales tracking