Summary
Client
Trever
Country
US(EST time zone)
Project scope and technology
React Native(Mobile Apps), Backend (Node.js), Admin(React.js)
Industry
Ecommerce
Team Composition
HTML developers, Blockchain Developers, Node.JS and React .js developers, React native developers, UI/UX design team
Work duration
7 Months
Introduction
As competition in the retail industry is intensifying, every store owner is exploring options to increase and improve customer footfall in their outlets. The LoyaltyLift application is designed to empower retailers to attract and engage a vast customer base by providing exciting loyalty programs and offers. The app also consists of many leading-edge features that will elevate the conventional shopping experience of your customers.
Client’s Requirement
The client approached us with the requirement to create an application that will enable retail owners to create and customize their loyalty programs with various parameters like point systems, rewards, and eligibility criteria. Moreover, the client also wanted this app will also allow customers to redeem their earned rewards and points quite effortlessly. This project allowed us to showcase our brilliance and expertise in elevating your business in the retail industry to the next level.
Process
Once understanding project scope and objectives, we started to concentrate on understanding the legacy systems properly. It allowed us to deploy the right APIs to facilitate a smooth integration of the app with the existing systems of various retail outlets. Similarly, we also developed a flexible and configurable system that will enable store owners to customize their loyalty programs easily. Our team also conducted thorough testing at different stages of development to ensure that the app can smoothly work across multiple platforms.
Key Features
- User Registration and Profile Management: Offer user-friendly registration process with plenty of options for customers to manage their profiles and preferences
- Loyalty Program Setup: Support easy configuration of loyalty programs by store owners. It also allows them to define point systems, rewards, and eligibility criteria.
- Points and Rewards Tracking: Allow real-time tracking of customer points. It also arrives with an active notification system for customers when they earn or redeem rewards.
- QR Code or NFC Scanning: The app supports QR code scanning for seamless reward redemption at the point of sale. and also to enhance the user experience with quick and easy transactions.
- Multi-tiered Loyalty Programs: The app provides support for tiered loyalty programs with different benefits for each tier. It also helps to measure gradual progression through tiers based on customer engagement.
- Geo-location Integration: Offer location-based services to notify customers of nearby participating stores. It also helps in targeted promotions when customers are in proximity to a store.
- Mobile Payments and Integration: Ensure seamless integration with mobile payment systems. It also comes with the option for customers to link payment methods for automatic point accumulation.
- Security and Privacy Provide robust security measures to protect customer data. It is also compliant with privacy regulations.
- Customer Support Comprises an in-app customer support chat or help desk to offer quick response to user queries and issues.
- Analytics and Reporting: Comprises a comprehensive analytics dashboard for store owners to track customer engagement, popular rewards, and program effectiveness and generate reports on customer behavior and preferences.
- Social Media Integration: Enable users to share their loyalty rewards and achievements on social media. Also serves as an easy option for login and referral programs.
- Gamification Elements: Packed with gamification features to make the loyalty program engaging by offering challenges, badges, and levels to encourage continued participation.
Outcome
The app received immense response from retailers and customers after its launch. It is not only helping store owners to retain customers but also serves users with an immersive shopping experience with surplus loyalty-based reward earning options. Our team is constantly pushing new updates and features to boost the potential of this application in an ever-changing technological landscapes.
8 weeks
crafting the design
16 weeks
full app development
2 weeks
user testing
1 week
deployment
Our Client
Let's Discuss!
Let's Connect
Select Files From Your Computer or Google Docs or Dropbox URLs 
Enter Google Drive or Dropbox URL's
WE HAVE RECEIVED YOUR ENQUIRY. YOU MAY EXPECT A REVERT FROM US WITHIN NEXT 8 HOURS
EVERY MILESTONE IS SPECIAL!
